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Dubai Internet City (DIC)

DIC (Dubai Internet City) Free Zone

Dubai Internet City (DIC) is the major ICT hub in North Africa and the Middle East. This popular Free Zone caters to businesses of all sizes, from sole proprietorships to Fortune 500 multinationals. With great world-class facilities and infrastructure, a business-friendly environment, flexible legal structures, and a welcoming ecosystem for global and regional businesses and entrepreneurs to establish their IT businesses in the United Arab Emirates, DIC is home to many global ICT companies.

The Benefits of Setting Up Business in Dubai Internet City

The benefits of setting up a business in this Dubai free zone are:

  • Dynamic international community
  • Opportunities for business interaction, networking and market development
  • Communications infrastructure based on next-generation technologies
  • Digital voice and high-speed data services offered at competitive rates
  • World’s largest commercial IP telephony network
  • 100% exemption from personal and corporate income taxes for 50 years
  • 100% exemption from customs duty
  • 100% foreign ownership
  • 100% repatriation of profits
  • Reasonable operating costs
  • Pre-existing infrastructure, business conference facilities, and commercial office setup apt for technology companies
  • Presence of star hotels, and retail chains, 24-hour medical help and security and access to advanced fitness, banking, and ATM facilities

Quick Query

Business Activities in DIC (Dubai Internet City)

The Dubai Internet City Free Zone welcomes a vast range of professional and financial business activities. Here are some of the options available for foreign investors and entrepreneurs:

  • IT Services
  • Internet and Network Services
  • E-commerce
  • Consultancy
  • Software Development, Installation and Modification
  • Multimedia Development and Distribution

Types of Legal Entities in Dubai Internet City

The following legal entities can be legally registered with the DIC:

Free Zone Limited Liability Company (FZ-LLC)

Free Zone Limited Liability Companies can be owned by 1 to 50 individual shareholders or companies with a minimum share value of AED 1,000 and a minimum capital investment of AED 50,000.

Branch of a UAE Company

It refers to the candidate branch based in the UAE. No capitalization is required.

Branch of a Foreign Company

A branch of a foreign company in Dubai Internet City can be established by a foreign applicant and the company does not have a capitalization requirement.

Business Licenses for in DIC Free Zone

DIC allows the establishment of all types of companies in the free zone, but these are the most popular licenses:

Software License

The software license at DIC applies to all activities related to the development, installation and/or modification of software products from companies or third parties.

Telecommunication and Network

This license must be obtained for any activity related to developing, installing, modifying and/or operating a network or providing related services to run network-based applications or services for yourself or third parties.


An e-commerce license is required for all activities related to certain third party services and products through electronic media such as search engines, portals, websites, social media and others to sell goods and services.

IT Service

The IT service license covers all activities related to the development and/or provision of standardized and repeatable IT-based services, which may also include security solutions, localization, training and enterprise training.

Business Operation Permit

This is a special permit granted by Dubai Economics Department (DED) to companies operating in private areas.

Internet and Multimedia

This license must be obtained for any activity related to the development and/or distribution of Internet or multimedia content. Other activities may include selling goods or services over the Internet, such as providing an online platform and mediating between several companies or several individuals.

The Process of Starting a Business in Dubai Internet City

To start a company in Dubai Internet City, all entrepreneurs and foreign investors need to follow the below-discussed steps:

  • Submit an application for a business license to the Free Zone Authority along with the proposed business plan and photocopies of the passports of all shareholders, management and directors.
  • The DIC office examines the application and issues the applicant with a pre-approval notice with a checklist of required legal documents.
  • The cover letter of acceptance must be received by the applicant, signed, stamped and returned to DIC.
  • Submit all legal documents within 15 working days of receiving the UAE or individual Interim Approval Letter).
  • DIC checks legal documents, sends the applicant a confirmation letter to the client and checks whether the required office space is available.
  • The applicant must return the confirmation letter that has been signed and properly stamped to the DIC customer.
  • After receiving a confirmation letter from the customer, DIC will issue an invoice for the first payment (license and registration fee and 34% rent of the total annual rent).
  • Upon receipt of the first payment, DIC issues a personnel sponsorship agreement and an office lease agreement.
  • Upon receipt of a signed and stamped employment and sponsorship agreement, DIC will issue a commercial license that will allow the company to start trading.

What We Offer

MAD Middle East makes it easy for IT startups, SMEs, and multinational companies to build their Dubai Internet City base by providing support services such as business licensing and registration, administrative support, legal documentation, fully furnished offices, etc. for business growth. Our dedicated team connects you with investors and assists you with your new venture by assessing market potential. Contact us and we will take care of all matters relating to the formation of your company at DIC.

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